Karlee Baur – Red Rock

April 16th, 2019 | Wasatch Clean Air

Karlee Baur – Red Rock

Amazing customer service, timely, knowledgeable and informative! Gave us options on which services were relevant to our home and needs, affordable pricing with coupons and discounts available, and offered an additional maintanence program. Very easy and friendly to work with. Will definitely be using Red Rock Clean Air again!

Wasatch Clean Air

2019-04-16T10:43:17-06:00

https://wasatchcleanair.com/testimonials/karlee-baur-2/

Google Rating

4.4

Based on 486 reviews

Wasatch Clean Air - Duct Cleaning Salt Lake City

4.4

Jase Pennock

1624494277

Great service, spent lots of time cleaning and purifying my ducts. Very thorough job. Itzae was great to work with!

Julie Anne Sagendorf

1614286905

We suspected that we had dust in the ductwork, but we were surprised to see the extent of the problem. Before and after photos were reassuring to confirm the need for the cleaning service. The technician was courteous, and precautions to protect walls and corners were excellent. I would recommend the service as being very positive.

Beli Armendariz

1611674095

Itzae did a fantastic job. I'm very impressed by the air quality in my home already. They were very professional and thorough in analyzing and explaining everything before doing any additional work. I was very impressed. Thank you!

Nicole Turner

1611245136

Marshall was timely, super friendly, thoughtfully answered my questions and was willing to go the extra mile. If all of Wasatch Clean Air techs are like him, then I will gladly call them again! Also, the scheduler was super helpful. I have a business that depends on having my vents work properly. Somehow she was able to find a time for them to come out much sooner than originally thought. I am very grateful!

Jason Burger

1607382109

Great service. Very timely. Josh was great. Very friendly, professor and he explained things every step of the way. Showed us before pictures to help us decide what we needed and wanted to do before any services were done. Highly recommend this company and technician to anyone.

Ashley Gordon

1604602822

Marshall was awesome! He was very friendly, did a great job, and took the time to explain everything. They gave us a great deal and I can already tell the air feels better in our house! These guys were fast to set up our appointment and were very good with communication.

Robert Stevens

1603993965

I would highly recommend this company. My technician's name was Stephen. His communication skills were excellent. He was very knowledgeable and patient with my questions and skepticism as to the effectiveness of his service. Using a camera to take before and after pictures made me a believer.I found the no high pressure sales pitch refreshing.

Bronson Oborn

1602313263

My wife and I were really impressed with this company and the technician that helped us. They kept to times we scheduled, communicated every step of the way, and were very professional. Austin was great seeing us pictures and explain what he recommended, what he was doing, and why. When we experienced an issue the day after they cleaned out units (at no fault to Austin), he was kind enough to quickly come out to our house, diagnose the issue, fix that problem as well at no charge, and give some great information and answer all of our questions. We highly recommend this company, and we hope you get a Tech as awesome as Austin.

Kathleen Van Slyke

1602268757

Stephen did all the work on my ducts. They had not been cleaned for 30 years and were very disgusting! Stephen was very kind and professional and worked hard. He showed me mold that I was unaware of and he took care of that as well as the cleaning. He was very easy and pleasant to work with. I’ll call him back anytime! Thanks Stephen!!

Jeni Groff

1602107366

Stephen was amazing. He called before he came to let us know he was available at an earlier time. He was very professional, but also engaged with both my husband and I and our kids who enjoyed watching him work. He made sure that we received pictures of the ductwork and explained our options, even going over it a couple of times as I needed to get some things straight.

Christine Johanson

1601942696

Stephen was great! Super friendly and punctual. He gave me all my options with my service, but didn’t try to pressure me into purchasing anything, and he did a wonderful job doing everything I decided on. Thank you!

Megan Shewell

1601498510

Detailed work spent a lot of time getting everything clean and sanitized the vents as well. Great job! Before and after pictures were great to see, looks so clean and new.

Travis and Becky Workman

1601491114

The furnace filter was filling up every two weeks! We called this company to get an estimate and found the estimate reasonable. The next week this company sent out Ashton. Ashton was very polite and attentive listener! We went through the house and mapped out the vents and air returns. The. He drew up a complete estimate and gave us time to go over it. Once we finished asking questions and finalized paperwork, Ashton was proceeded to do a thorough job! He showed us before and after pictures and left without leaving a mess. Our furnace does not sound like a waterfall anymore! We have a better understanding of how our system works and we could not be happier for the quality of work! Ashton was awesome!!!

Lori Pittman

1601080966

Stephen came to our house and cleaned our vents. We didn't know how bad they were, but there was a good inch and a half of buildup of dust and debri. Stephen made sure we knew all of our options and the extent of what did or did not need to be done. He sent us progress pictures as he went, and made sure to answer any questions that we had. I would recommend Wasatch Clean Air to all of my neighbors and family. Definitely request Stephen, he was personable, professional, and quick. 10/10 would recommend.

Heather Leigh

1600390992

We had our air duct cleaned by Josh with Wasatch Clean Air this morning. He was very knowledgeable and professional. He explained what the job entailed and all the processes from the beginning to the end. He even showed us the before and after pictures. I could not believe all the gunk that came out of the ducts. There were even some dog food morsels in the air duct from our Great Dane. So much dust!! To think we were breathing in all that in. They had 3 service options to choose from, but we went with the plan that comes with a lifetime warranty and maintenance. Knowing that we have the UV purifier to kill organic growths, such as mold or bacteria is great. For all the allergy sufferers, I would highly recommend this service.

Jessie Jenkins

1598652144

Stephen did a great job at cleaning our ducts and vents. He was very knowledgeable about our heating/AC and how we could improve our system for a safer, cleaner home. Scheduling was easy, and I was impressed when they called me to get in sooner due to cancellation. Loved having before and after photos as the vents were cleaned. Thank you Wasatch Clean Air! We will absolutely be using you guys again for all our home air needs.

Lynn Colvin

1597191305

Stephen was absolutely amazing! Our ducts were filthy and full of junk. He took pictures before and after and they look so much better! He went above and beyond what he needed to. He was so professional and did a great job while my kids kept talking to him! All of the services offered and charges were explained fully before the work was done. He explained everything that we need to do from here on out. I would highly recommend Wasatch Clean Air.

Jerry Howe

1592674579

Stephen is very knowledgeable in his job. He is the consummate professional. He explained what he was doing while he was doing the job and explained the benefits of a full restore of my ventilation system. There was no pressure to add on any services to my order. He would explain his concerns but that was it. The decision is entirely left to the customer. Stephen was on time and he did a thorough clean up post work. I would recommend Wasatch Clean Air and Stephen as the technician to ask for.

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