We had a great experience with Mike, Dawn and Matthew. They were diligent and worked quickly to clean everything out. They did not try to up-sell us or anything they went over several different options to help work within our budget to get what we needed done. the final price was competitive with what we had been quoted by other companies. Our vents were crazy filthy. You would not believe the stuff they found in there--from the last 40+ years. Happy to be having fresher air flowing through our home this summer. We feel like our air conditioning is actually working better now.